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Cross-border e-commerce: Are Western players losing Russia?

Until recently, a number of Western online retailers of all sizes enjoyed growing popularity among Russian customers, who appreciated their diversified assortment and virtually tax-free purchases. Among the most popular product categories were clothing, consumer electronics and gadgets as well as automobile parts. According to EWDN’s latest report, by the market reached some $5 billion in 2014, …

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Russian operators CDEK and SPSR fight to break postal monopoly on China-to-Russia e-commerce shipment market

Led by Alibaba’s B2C subsidiary AliExpress, Chinese online retailers have gained a significant share of the Russian e-commerce market over the past two years. Of the 70 million orders that were shipped by foreign online retailers to Russia last year, more than two-thirds came from China, according to estimates cited in EWDN’s last market research. …

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Russian cross-border consumers complain most about marketing inaccuracies and returns

According to new research conducted by Teleperformance, a global outsourcing specialist in segments such as customer service and technical support, complaints of Russian consumers towards cross-border e-commerce companies center primarily on failed marketing obligations, returns queries and currency conversion processes. Teleperformance conducted an internal survey among its customers and partners to find out what Russian …

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Mobile commerce takes off in Russia: Number of shoppers more than doubles in 2014

In line with the global trend, over the next few years the main driver of m-commerce in Russia will be the growing number of tablet and smartphone users. This is the primary thesis of the study “The Russian M-Commerce Market in 2014,” presented by the marketing agency RBC.research and reported by the e-commerce online portal …

Mobile commerce takes off in Russia: Number of shoppers more than doubles in 2014 Read More

New EWDN study: Cross-border sales still growing fast, Chinese players invading the market

In spite of the international turmoil, the Russian e-commerce market is still growing with cross-border sales to Russia jumping to $5 billion this year, up from $3 billion last year. However, while e-commerce flows from China is reaching new heights, the present troubled times have brought new difficulties – but also left many  opportunities – …

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German Hermes and Finnish Itella collaborate to facilitate cross-border sales to Russia

German logistics provider Hermes Fulfilment has teamed up with Finnish postal operator Itella to facilitate e-commerce sales of Western European merchants to the Russian market, E-Commercefacts.com reported last week. In order to better accommodate Western European merchants along the road of fulfilment to Russia, Itella will support Hermes with warehousing and distribution expertise as well …

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Cross-border sales to Russia: super mild tax regime maintained

In what looks as a final decision after a long period of discussions and unconfirmed announcements, Russia Economic Development Minister Alexey Ulyukaev announced yesterday a new threshold for customs taxation affecting cross-border sales to Russian online consumers. These will continue to enjoy tax-free shopping through foreign retailers, as long as their purchases do not exceed …

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International e-marketing expert Bas Godska: “Digital marketing in Russia is hotter than ever before, and young professionals are craving for knowledge”

Dutch online marketing expert Bas Godska came to Russia in 2008, when the Russian e-marketing and e-commerce markets were still embryonic. He helped a range of international and Russian players – from Ozon, to Lamoda, to KupiVIP, to Enter.ru – reach major positions on the market and optimize their budget. Lesser known, but prolific, has …

International e-marketing expert Bas Godska: “Digital marketing in Russia is hotter than ever before, and young professionals are craving for knowledge” Read More

AliExpress most visited e-commerce site in Russia

As Chinese players are making their move into Russia’s booming cross-border e-commerce scene, AliExpress, the B2C platform of Chinese e-commerce giant Alibaba, has become Russia’s most visited e-commerce platform and one of the country’s top 10 most visited websites. This past July, according to TNS, the site attracted no fewer than 15.9 million users of …

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Chinese giants make their move into Russia’s booming cross-border e-commerce scene

The past few months have seen several significant moves on the booming China-to-Russia cross-border e-commerce scene. This important market represents roughly one half of international e-retailers’ total sales to Russia, or up to $1.5 billion last year, according to a study by East-West Digital News, but still suffers from product quality and delivery time issues. …

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Celebrating the .RU – A look back over two decades of the Russian Internet

The birth of the .ru extension in April, 1994 has come to symbolize the beginning of Russia’s domestic internet history. Now, twenty years later, East-West Digital News co-founder Andrew Zotov, a pioneer of the industry, recalls these earlier times. The early days The Internet appeared in Russia well before 1994, with the first local service …

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China’s DinoDirect launches huge sourcing platform for Russian e-merchants

With online cross-border sales from China to Russia growing dramatically over the past two years, DinoDirect, a major Chinese online retailer, has now announced the launch of “Osell,” a B2B offer targeting Russian e-merchants of all sizes – including thousands of individual entrepreneurs operating through small sites and social networks – as a first step toward …

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