IT outsourcing & Software development

Russian cross-border consumers complain most about marketing inaccuracies and returns

According to new research conducted by Teleperformance, a global outsourcing specialist in segments such as customer service and technical support, complaints of Russian consumers towards cross-border e-commerce companies center primarily on failed marketing obligations, returns queries and currency conversion processes. Teleperformance conducted an internal survey among its customers and partners to find out what Russian …

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Will Ukraine-Russia’s political turmoil boost the region’s outsourcing economics?

Following the downing of the Air Malaysia flight and the subsequent military interventions and conflict between pro-Russian separatists and the government in the Ukraine, concerns about the stability of Ukraine and Russia – and indeed the broader Eastern European region – have grown. Despite a cease-fire in September, some quarters are reporting the possibility of renewed conflict. The economic toll …

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IT market in Russia 2014 – Current situation and short term outlook

Total sales of IT products and services in Russia were worth 711.6 billion rubles (€16.8 billion) in 2013, which is 0.5% less than the figure for the previous period. The IT market in the country declined for the first time since the crisis of 2009. Many leading players reported a contraction in their sales revenue …

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Package tour reseller Travelata.ru secures $7 million investment from EBRD and Polish fund MCI

Polish private equity fund MCI Management has teamed up with the European Bank for Reconstruction and Development (EBRD) to inject $7 million into Travelata.ru, a Russian online reseller of package tours. The amount invested by each of the two investors has not been disclosed. The funds will be used “to enhance further Travelata’s online services …

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Russian and Ukrainian VCs team up to invest in US software startup

As Russia and Ukraine were escalating to a new level of mutual threats and recriminations earlier this week, venture funds offered a welcome illustration that nationalism has not completely spoiled relations between the two countries. A major Kiev-based fund, AVentures Capital, teamed up with two Russian funds, Almaz Capital and ABRT, to inject $3.25 million …

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Vobis Computer rolls out homegrown Russian budget smartphone

Vobis Computer, a sizable Russian supplier and vendor of Chinese-assembled smartphones, satellite navigation systems and software operating under the Highscreen local trademark, has announced its first solo as an independent smartphone manufacturer. Six months ago Vobis unveiled its Highscreen Boost 2, with record-long battery life. This month the developer, now based in Moscow and Hong …

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Government fund RVC supports tech entrepreneurship in West Urals

The RVC Infrafund has teamed up with a group of yet-undisclosed private investors to jointly finance the setup of the Digital Port Tech Entrepreneurship Center in the city of Perm in the West Urals. The 2000-sq. meter facility is expected to offer young local innovative teams and startups both office space and a range of …

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New $30 million fund expects 45% return rate; makes first investment in task outsourcing service Youdo.com

Former executives of Finam Global, the venture arm of leading Russian financial group Finam, have launched a $30 million high-tech fund to invest in “fast-growing markets of considerable size.” Christened ‘Flint Capital,’ the fund comes as the fifth sizeable one launched in Russia since the beginning of the year – after FRII, a $200 million …

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TA Venture Managing Director and IDCEE organizer Viktoriya Tigipko: “Kiev is an entry point for international VCs for Central and Eastern Europe”

Not only is Mrs Tigipko one of these exquisitely educated and beautiful ladies one can meet in Kiev, she also is an inexhaustible source of ideas and energy when it comes to innovation and venture activity. In a mere three years, she has transformed a Kiev event, IDCEE, into the international face of the East-European startup and venture scene. …

TA Venture Managing Director and IDCEE organizer Viktoriya Tigipko: “Kiev is an entry point for international VCs for Central and Eastern Europe” Read More

EBRD co-invests in leading Russian IT outsourcing company

Earlier this week the European Bank for Reconstruction and Development (EBRD), the Russian Direct Investment Fund (RDIF), and the Capman Russia II Fund announced a $100 million investment in Maykor, a leading Russian IT outsourcing company. The RDIF led the effort with 50% of the total investment, while the EBRD and Capman each contributed $25 …

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Russia’s IT service market slammed on the brakes in 2012

According to a study last month by IDC, a global research and market intelligence provider, Russia’s IT service market is believed to have grown by just 11% to $6.58 billion in 2012 – a fairly faint-hearted advance when compared to a robust 27% upsurge the year before. Outsourcing, driven by contracts with western companies, was particularly important in …

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Accenture teams up with Skolkovo to develop predictive analytics

Skolkovo, the international tech hub nearing completion on the outskirts of Moscow, and Accenture, the global consulting and outsourcing company, have agreed to establish the Accenture Center for the development of predictive analytics solutions at Skolkovo. Under the current plans, the Accenture center will start its work next month and reach its planned capacity by …

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