The Moscow Prosecutor’s Office has launched an investigation into compliance with labor laws following mass complaints from couriers working for the Russian online food-delivery platform Delivery Club (a property of Mail.Ru Group since 2016). The company’s workers are complaining about deteriorating working conditions, as well as facing an increasing number of monetary penalties. Meanwhile, Delivery Club claims that the situation has been resolved.
Complaints about deteriorating working conditions at “Delivery Club” first appeared in chat groups on the message app Telegram at the beginning of June. Employees wrote that the online order system had begun forcing them to deliver orders over very long distances — up to ten kilometers away (many of these couriers use bicycles to get around). Every time Delivery Club staff members refused to take long-distance orders, they were fined by the company, leaving some workers in the negative at the end of their shifts.
Moscow Prosecutor’s Office launches investigation into labor law violations as Delivery Club couriers threaten to strikeRead More
