MTS to roll out a Comarch quality-management system

MTS, a leading NYSE listed mobile operator in Russia, will invest over 600 million rubles ($30 million) in a unified system for monitoring and quality control of MTS services, the company reported in a news release on Monday. The management solution for the new system will be provided by Krakow-based firm Comarch.

After the first stage of system integration in Moscow, MTS intends to roll out the system to the rest of Russia. The Comarch platform will enable MTS to proactively notify subscribers of network problems, forecast the service quality and address service issues.